One dashboard. Every client's properties.
DisasterChief gives property managers a single platform to handle maintenance across every client's portfolio — automated triage, technician dispatch, and approval workflows that keep your clients informed without putting you on-call.
Powered by AI — automatically
DisasterChief uses Claude AI to read every request, categorize the issue, draft technician messages, flag quote anomalies, and confirm resolutions — without you lifting a finger.
See how AI works →Getting Started
Create your account and organize your clients' properties
Sign up and create a separate company for each owner client. Each company has its own properties, provider roster, and notification settings — so your clients' portfolios stay cleanly separated in one account.
Tenants don't need to register or create an account. They can submit a request by texting the DisasterChief number, or by visiting the web form and entering their phone number — DisasterChief routes the request to the right property automatically.
Build your provider directory
Add the maintenance providers you work with. DisasterChief supports three types, each with its own outreach behavior:
- Staff — your own employees or on-call team — assigned directly with no estimate step.
- Independent Contractors — individual tradespeople you work with — contacted by text, they submit an estimate you approve before work begins.
- Service Providers — companies with a dispatcher and crew — notified by text or email, they route work internally and submit an estimate for your approval.
Providers can be shared across all your client companies or kept specific to one. DisasterChief routes each job by trade category, with your own staff always given first priority.
Onboard your tenants
When you add a tenant to a unit, DisasterChief sends them a welcome text automatically — introducing the system, confirming their property details, and giving them a link to the web form. They're ready to submit from day one.
Day-to-Day
A request comes in — you're notified
When a tenant submits a request, DisasterChief categorizes the issue and scores urgency from 1 to 5. You and the property owner can both be notified — you control who receives what through per-company notification settings.
The right provider is dispatched automatically
DisasterChief selects the best available provider from your directory — matched by trade category — and reaches out. Staff are contacted first, then contractors and service providers in order.
If a provider declines or doesn't respond, the next available one is contacted automatically. If no one can be reached, you're alerted so you can step in.
Review and approve the estimate
For contractors and service providers, once they submit an estimate you'll see it in your dashboard. Approve with a tap, or reject and have the system move to the next provider.
If your client owner has approval authority enabled, they can approve estimates directly — without routing through you.
The provider coordinates directly with the tenant
Once approved, the provider receives the tenant's contact info and coordinates access and timing directly. Tenants are notified automatically — no messages to relay, no updates to chase.
Resolved — audit trail complete
Mark the request resolved from your dashboard. The tenant receives a confirmation text; once they confirm (or 24 hours pass), the request closes automatically.
Every step — submission, triage, outreach, estimate, approval, and resolution — is preserved in a timestamped audit log your clients can view.
Ready to streamline your portfolio?
Set up your account in minutes. Your 30-day free trial starts the moment you sign up — no credit card required.
Create an account →Good to know
Separate companies per client
Each owner client gets their own company in your account — with their own properties, provider roster, and notification preferences. Requests, estimates, and technician outreach stay cleanly separated so there's no cross-contamination between clients.
Clients can have their own login
You can invite an owner client as a delegate with read-only or limited access — so they can check the status of requests without calling you. You control exactly what they can see and do.
Approval authority is configurable
You decide whether an owner client can approve estimates independently, or whether all approvals flow through you first. It's flexible enough to match whatever your client agreement looks like.
Works on any phone
The dashboard is a mobile-first web app — install it to your home screen for a native app feel. No App Store download needed. Works on iPhone and Android.
Scheduled Maintenance across your portfolio
Create recurring maintenance templates — HVAC filters, annual inspections, pest control — and attach schedules to any property or unit across all your clients. DisasterChief generates the work order automatically at the right interval, so nothing gets missed between reactive jobs.
Available on Pro plans or as a $19/mo add-on.
Multi-language tenant support
The tenant portal is available in English, Spanish, and French — so tenants across all your clients' properties can submit requests in their preferred language. No translation effort needed from you, your clients, or your team.
Compare plans & pricing
See all features and prices side by side — homeowner, rental, and property manager plans.